HOLA! I'M LUZ.

Senior UX Designer | Passionate about B2B, SaaS, AI and Edge Computing UX | Service & Experience Design Advocate and Teacher

I am passionate about transforming user experiences in B2B, SaaS, AI and edge computing realms

I believe that truly effective products and services are the result of close collaboration between Design, Engineering, and Business. With extensive experience as a Service, User Experience, and Product Designer in both private and public sectors, I specialize in leading design processes that bring digital products to life.

My Core Focus Areas

User-Centered Design: I create seamless, engaging interfaces that genuinely connect with users and deliver tangible results.

Service & Experience Design Advocacy: I champion holistic user journeys and elevate service excellence at every touchpoint.

Educational Leadership: As a mentor, I empower teams to harness the full potential of UX for strategic growth.

My Approach

Conducting qualitative research to understand user needs deeply

Designing intuitive digital experiences based on genuine user interaction

Building and testing interactive prototypes to optimize usability

Creating detailed design briefs and working closely with engineers and UI designers


Let’s connect to explore how a thoughtful UX strategy can elevate your digital products. I’m always excited to exchange ideas and discover new opportunities to make a meaningful impact.
 

UX for AI

Explore the intersection of user experience (UX) design and artificial intelligence, focusing on how this technology is transforming our interactions with digital products.

 

Service and Experience Design

Crafting seamless and meaningful interactions across a user's journey with a product or service.

 

Design Strategy

Developing a roadmap that aligns design goals with business objectives to achieve impactful outcomes.

 

User Research

Gathering insights into user behaviors and preferences to inform design decisions and improve usability.

 

Co-creation

Guiding collaborative sessions to foster creativity, ideation, and problem-solving within teams.

 

Design thinking

Applying a human-centered approach to innovation, emphasizing empathy, ideation, and prototyping to solve complex problems.

Previous projects

WORKSHOP DESIGN AND FACILITATION

Design and facilitate workshops for enterprises, communities, and teams, covering Strategic Planning, Innovation, Design Thinking, User Experience, and more.

ACADEMIC/DESIGN TALKS

Sharing my knowledge about Design, IT, and Social Innovation with different audiences.

MENTORING @ ADPList

Share my knowledge and guide the professional development of fellow designers through mentoring.

Book a mentoring session  
  • Colombia - The rest of the world

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